Privacy Policy

1. Information We Collect

Information you give us directly

When you fill out a contact or estimate request form on our Site, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We only ask for what we need to respond to your request.

Information collected automatically

When you visit our Site, standard web server logs and analytics tools may record your IP address, browser type, device type, the pages you visit, the time and date of your visit, and the website that referred you to us. This data is collected in aggregate and is used to understand how visitors use the Site so we can improve it.

Cookies

Our Site may use cookies - small text files stored in your browser - to remember your preferences and to collect analytics data. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Some features of the Site may not function properly if you disable cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and other inquiries.
• Schedule on-site consultations and follow up on open projects.
• Send you information about our services if you have asked us to.
• Improve and maintain our website.
• Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not send unsolicited commercial email (spam).

3. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers. We work with third-party vendors (such as form processing tools and website hosting providers) who access your data only to perform services on our behalf and are bound to keep it confidential.
• Legal requirements. We may disclose your information when required by law, court order, or other governmental authority.
• Business transfers. If Clovis Sunrooms and Patios is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Third-Party Services

Our Site may use third-party services including analytics providers and form tools. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Their use of that data is governed by their own privacy policies, not this one.

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

5. Data Retention

We retain contact and estimate request information for as long as it is reasonably necessary to fulfill the purpose for which it was collected - typically the duration of your project inquiry or business relationship with us. We retain website analytics data in aggregate form. When personal information is no longer needed, we delete it or render it anonymous.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Know what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of certain uses of your information.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at sales@clovissunroomcontractor.com. We will respond within the timeframe required by applicable law.

7. Data Security

We take reasonable technical and organizational measures to protect the personal information we collect from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is fully secure. We cannot guarantee absolute security of your information.

8. Children

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after a change is posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Clovis Sunrooms and Patios

439 Harvard Ave

Clovis, CA 93612